Eligibility for Refunds

We want you to be satisfied with your purchase of chatbot services from Patriix. If you're not entirely satisfied with your purchase, we're here to help.

To be eligible for a refund, you must submit a refund request within 10 days of your initial purchase. Refund requests submitted after this period will not be considered.

Please note that certain conditions may apply, and refunds are granted at the sole discretion of Patriix.

Valid Reasons for Refunds

We will provide a refund for your purchase if you have encountered any of the following valid reasons:

Refunds will not be provided for reasons unrelated to the performance or functionality of the chatbot service.

How to Request a Refund

To request a refund, please contact our customer support team at [email protected] with the subject line "Refund Request."

In your refund request, please include the following information:

Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund.

Chatbot Performance

As a chatbot service provider, we strive to ensure that our chatbots deliver optimal performance and functionality. However, we acknowledge that there may be instances where the chatbot does not meet your expectations or requirements.

If you encounter any issues or limitations with the chatbot's performance that prevent you from using the service effectively, you may be eligible for a refund.

We encourage you to provide detailed feedback regarding the specific issues you experienced to help us improve our chatbot services for future users.


Our chatbots are designed to be compatible with a wide range of platforms and applications. However, compatibility issues may arise due to differences in operating systems, browsers, or device configurations.

If you encounter compatibility issues that prevent you from using the chatbot service as intended, please contact our customer support team for assistance. We will do our best to address the compatibility issue or provide a refund if necessary.

Please note that we cannot guarantee compatibility with all platforms or devices, and certain limitations may apply.

Feature Availability

While we strive to provide a robust set of features and capabilities with our chatbot services, we may occasionally make changes to the features available or discontinue certain features altogether.

If you have purchased a subscription or service plan based on the availability of specific features that are later removed or modified, you may be eligible for a refund or alternative compensation.

We will notify you in advance of any significant changes to the features or functionality of our chatbot services to give you an opportunity to evaluate the impact on your use case.


Our refund policy does not cover the following scenarios:

Please review the terms and conditions of your purchase to determine if it is eligible for a refund.